Michael Marcoux is a Senior Customer Success Account Manager II at Microsoft, where they have been enhancing customer relationships and service delivery since 2020. With over two decades of experience at Microsoft, Michael transitioned from a Senior Technical Account Manager II to focusing on customer success in the Public Sector Support business. They hold a Bachelor of Science in Computer Science from Valdosta State University and have previously worked as a consultant and manager in various technology roles. Throughout their career, Michael has specialized in fostering trust among IT leaders and providing proactive support to ensure interoperability of enterprise infrastructure.
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