Michelle Mao is a Principal Design Manager at Microsoft Copilot Studio, where they lead a design team focused on developing user experiences for customizable AI assistants. With over 12 years of experience in product design, Michelle previously held various roles at Microsoft, including Senior Design Manager and UX Designer, contributing to projects such as PowerPoint features and Windows File Explorer. They began their career with internships at The Design Society, Rhode Island School of Design, and Interbrand, and earned a Master of Science in Human Centered Design & Engineering from the University of Washington.
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