Mike Carter is an AI Transformation and Growth Strategist currently serving as the Vice President of Modern Work Customer Success at Microsoft. They lead a team dedicated to enhancing customer value through the adoption of AI-powered solutions, significantly boosting productivity and ROI for organizations. With a career spanning multiple industries, Mike previously held key positions at Dell and Cisco, where they directed customer success and renewal strategies, driving measurable business impact. Additionally, Mike has been an Advisory Board Member at TSIA, guiding customer success strategies and AI adoption.
Location
United States
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