Mohammed Yousef is a Senior Escalation Incident Manager at Microsoft, where they have been part of the Azure Rapid Response team since February 2022, focusing on high-impact escalations related to Azure Networking products for the EMEA region. With over five years of experience in network engineering and security, they previously worked at Cisco as a Senior Customer Support Engineer and Network Engineer. Mohammed holds a Bachelor of Science in Network Engineering and Security from Jordan University of Science and Technology, obtained in 2015. They leverage their CCIE-RS certification to deliver exceptional customer support, addressing complex technical issues and ensuring seamless service for key clients.
This person is not in the org chart
This person is not in any teams
This person is not in any offices