Molly Sysum

Molly Sysum is a Senior Technical Support Engineering Manager known for fostering productive and innovative organizations. With extensive experience in technical support and quality assurance, Molly has held leadership roles at Microsoft, T-Mobile, and Premera Blue Cross, where they excelled in coaching and developing teams while driving operational excellence. Previously, Molly managed customer service and QA testing teams at MCIWorldcom and AT&T, showcasing a commitment to results-driven methodologies and employee growth. Currently, Molly is pursuing a Master's degree in Leadership Organizational Communication and a Bachelor's degree in English Language and Literature at The University of South Dakota.