Nicole Healy

Nicole Healy is currently the General Manager of Global Sales Excellence at Microsoft Advertising, bringing 28 years of experience in Operations, Training, and Sales/Service roles. Previously, they served as the Director of Global Training and Customer Satisfaction and Director of Sales Operations at Microsoft, where they managed global operations teams and drove initiatives to enhance training and customer satisfaction. As a co-founder of MarketREACH, they established a successful call center consulting firm, growing it from one to 40 employees before its acquisition by Adecco. Nicole also holds a Bachelor's degree in Business Administration and Management and a postgraduate degree in Marketing from the National University of Ireland, Galway.