Ola Helal is a seasoned professional with extensive experience in technology and customer success management. They began their career with internships at various telecommunications companies before becoming a Customer Care Consultant at Cedarcom - Mobi from 2008 to 2011. Ola later served as a Technical Account Manager at Microsoft between 2016 and 2020, and they are currently a Senior Customer Success Account Manager at Microsoft. Ola holds a Master's degree in Networks of Telecommunications and an Executive MBA, showcasing their dedication to continuous learning and leadership in the tech industry.
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