Patrick Martin is a Customer Success Account Manager at Microsoft, leveraging a wealth of experience in customer engagement and service delivery. Previously, they held various roles, including Senior Customer Success Account Manager and Technical Account Manager, where they managed complex client relationships and drove successful technology deployments. Prior to joining Microsoft, Patrick served as a Service Delivery Manager at Ericsson and achieved significant results in project management and operational health at AT&T. They retired as a Lieutenant Colonel from the U.S. Army Reserve after a distinguished career, including leadership roles during Operation Iraqi Freedom. Patrick earned a Bachelor of Science in Banking, Corporate, Finance, and Securities Law from the University of Arkansas at Fayetteville.
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