Paulo A. is a Senior Technical Program Manager at Microsoft, specializing in Customer Experience and Success. They have extensive experience in managing portfolios of Managed IPs (MIPs) on Azure and IT Service Management. Previously, Paulo held various roles within Microsoft, including Senior Premier Field Engineer and part-time Program Manager. They have also worked as a Project Management and IT Consultant and served as a professor and MBA course coordinator in project management. Paulo holds an MBA in Project Management and a Master of Science in Industrial Engineering.
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