Peter Y.

Peter Y. is a seasoned Customer Centric Engagement Practitioner specializing in AI transformation, currently serving as the Global Black Belt Contact Center for Public Sector West at Microsoft. With extensive experience in public sector sales, Peter has held roles at notable companies such as NTT Ltd. and Nuance Communications, where they focused on driving sales and technical strategy. Peter's educational background includes a Bachelor of Business Administration in Marketing from California State University-Los Angeles. They have received numerous accolades throughout their career, including multiple Achiever's Cup awards and the Top Gun Director Award.