Pooja Kulkarni is a certified Power Platform and Microsoft Dynamics CRM 365 Lead Developer with extensive experience in developing tailored, enterprise-grade solutions. Over the years, Pooja has led full-lifecycle D365 implementations and managed data migrations, achieving significant operational improvements, including a 40% reduction in manual tasks at Motion Industries and a 35% improvement in case resolution time at Crown Castle. Currently a Senior Microsoft Dynamics CRM Developer at Microsoft, Pooja specializes in integrating AI-driven solutions to optimize case management and enhance user engagement through effective collaboration and Agile methodologies.
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