Prateek Kumar is a Senior ServiceNow Engineer at Microsoft, with over 8 years of IT experience in ServiceNow development, implementation, maintenance, and administration. They have previously held positions at Amazon and TriNet, where they demonstrated expertise in IT Service Management and project management, contributing to the overall health of application infrastructure. Prateek is a ServiceNow Certified System Administrator and an active member of the ServiceNow community, recognized as an MVP from 2020 to 2022. They obtained a Bachelor of Technology from Jawaharlal Nehru Technological University and a Master's degree from Bradley University.
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