Queenie Chiu

Queenie Chiu, PMP, is a Support Engineering Manager at Microsoft, bringing over five years of experience in enterprise product field support, system analysis, and project management. Queenie has demonstrated strong analytical, troubleshooting, and problem-solving skills, leading to successful resolution of over 100 system outages and incidents. Previously, Queenie held various roles, including Project Manager at IGT and System Analyst at Taxon Group LLC, where they executed business process analyses and managed IT projects, significantly improving business efficiencies. Queenie's educational background includes a Master of Business Administration from Thunderbird School of Global Management and a Bachelor of Business Administration from the University of Arizona.