Rachel R. is an accomplished Service Manager at Microsoft, specializing in fostering strong customer relationships within the London Stock Exchange Group to resolve complex support cases. They have previously held roles at Geek Squad and SAC Wireless, where they showcased their project coordination and customer service skills. Rachel recently completed an MBA at Boston University, graduating with high honors, and holds a Bachelor's degree in Economics from the University of Texas at Dallas. Passionate about technological advancements and teamwork, they continuously seek new learning opportunities while enjoying rock climbing and exploring craft beers in their free time.
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