Ramya Natesan

Ramya Natesan currently serves as a Director at Microsoft since April 2022, bringing extensive experience in leadership roles across various industries. Previously, Ramya acted as Portfolio Head and Global Solution Design Head for Customer Service at Infosys BPM from June 2012 to April 2022, focusing on market strategy and operational excellence. Ramya's career includes an entrepreneurial consulting role for Shankar Mahadevan Music Academy, positions at Dell International Services as Global Head of Revenue Services, and as Site Director at BT, where Ramya drove significant improvements in customer experience delivery. Additional experience includes program management at 247 Customer, and leadership roles at Tata Teleservices, JTM, and Max Page. Ramya holds a Leadership Program certification from Stanford University, a DGMP from Cranfield University, and degrees in Botany, Chemistry, Zoology, and Business Administration from Mount Carmel and Bangalore University, respectively.