Ricardo Lopes

Ricardo Lopes is currently a Support Escalation Engineer in the Azure Rapid Response team at Microsoft, specializing in critical support for Azure customers with a focus on Kubernetes and container services. Prior to this role, Ricardo served as a Senior Support Escalation Engineer at Microsoft and held several positions in technical and network engineering, including work at Vodafone, Novabase IIS, Syncrea, and Data Systems Portugal. Ricardo completed a degree in Network Engineering from Escola Superior de Tecnologia e Gestão de Leiria and a Computer Science degree from Escola Profissional de Ourém.