Ridwan Carrim has extensive experience in the technology sector, primarily with Microsoft from 2005 to the present, where currently serves as the Director: MEA HQ Enterprise Public Sector Sales Excellence Lead. In this role, Ridwan partners with the Area Transformational Lead to enhance the effectiveness of Sales Managers and establish a disciplined rhythm of business that drives significant results. Ridwan has held various pivotal roles within Microsoft, including WW EPG Services Sales Strategy Director and MEA HQ Services Sales Manager, focusing on revenue growth, strategic business transformation, and operational excellence. Prior experience includes acting as IT Incident/Problem Manager at SITA and serving as IT Manager at Nedbank Ltd, demonstrating a strong background in managing IT operations and delivering technical solutions. Ridwan holds an MBA and a Diploma in Financial Management from Damelin.