Roan Marques

Roan Marques is currently a Support Escalation Engineer at Microsoft, where they leverage their extensive technical skills and experience to enhance collaboration products and troubleshoot complex issues. Previously, Roan held various roles in IT support and engineering, including positions at HSBC Global Technology Brazil and Wipro BPO, focusing on Microsoft environments. Roan earned a Bachelor’s degree in Computer Engineering from the Pontifical Catholic University of Paraná and completed further studies in Embedded Systems at Positivo University. With strong organizational skills and a commitment to continuous learning, Roan empowers colleagues and promotes ethical practices in the workplace.