Roberto Guzman is a Senior Tech Support Engineering Manager at Microsoft, where they lead high-performing teams to deliver secure and innovative support solutions. Previously, they held various managerial roles in IT operations at Hewlett Packard Enterprise, DXC Technology, and HP, focusing on strategic planning, talent development, and service excellence. Roberto began their career at REDTEL S.A, where they managed operations and contract relations. They hold specializations in Leadership and Change from MIT Sloan School of Management and in Critical Problem Resolution from MIT Sloan Executive Education, reflecting their commitment to continuous learning and inclusive leadership.
This person is not in the org chart
This person is not in any teams
This person is not in any offices