Roberto Ilidio is a Senior Dynamics Support Escalation Engineer at Microsoft, where they provide advanced technical support for Microsoft Dynamics 365 CE. Previously, Roberto held various roles, including IT Specialist, IT Senior Consultant, and IT Consultant at TIM Brasil, where they developed expertise in system support and IT process implementation. Roberto started their career as an Electronic Engineering Intern at CEPEL and has worked as a Computer Engineer/Programmer at multiple companies, including LSITEC and Kleintech. They earned a B.Sc. in Electronics and Computer Engineering and an MBA from UNICAMP, along with postgraduate training in Analog and Mixed Signals IC Design.
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