Romany Ishak is a Senior Azure/O365 Escalation Engineer at Microsoft, where they provide technical support and direction for Microsoft products, driving customer satisfaction and technical innovation. With over 16 years of experience in IT Service Delivery Management and Operations, Romany has previously worked at Oracle as a Support Engineer and held cloud engineering consultative roles with various companies, including National Australia Bank and Allianz. They specialize in designing, implementing, and securing cloud solutions, particularly within Microsoft technologies. Romany earned a Bachelor's degree in Accounting from Ain Shams University and is currently pursuing an HSC.
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