Ryan K. is an Enterprise Customer Experience Transformation Expert and a Contact Center AI Strategist with extensive experience in sales engineering and a background as a military veteran. They served as a Communications Specialist in the United States Air Force, where they maintained critical communication systems. Ryan has held leadership roles at companies such as Microsoft and Nuance Communications, focusing on AI-driven customer solutions and strategies. Currently, as a Senior Product Pre-Sales professional at NiCE Cognigy, Ryan collaborates with teams to design impactful AI-first customer journeys.
Location
New York, United States
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