Sara Gross is a Support Engineering Manager at Microsoft, specializing in configuration management and Intune. Sara previously served as a Sr. Support Escalation Engineer, providing enterprise-level support for Fortune 500 companies. Sara's extensive experience includes roles as IT Superintendent at Ports America and IS Manager at LEAD Technologies, where Sara honed her skills in network management and user training. Sara holds a Bachelor's degree in Computer Science from Loyola University Maryland and a Master's in Information Systems Management. Sara also completed an EMBA at the Jack Welch Management Institute.
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