Scott Porter is a seasoned product leader specializing in AI, business intelligence, and knowledge management at Microsoft, where they currently drive innovations in Dynamics 365 Customer Service. Previously, they held various leadership roles at Microsoft, including Principal Group Program Manager for Power Platform and Xbox, where they developed product strategies and managed large teams across multiple international launches. Scott's early career included a position as Program Manager at AvantGo, and they also gained experience at Action Engine. They hold a Bachelor of Science in Business Management from the University of Utah.
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