Serena Schaefer is a skilled software engineer with a diverse background in data analytics and research. Notable experiences include working at WTTW/Chicago PBS as a Development and Data Analytics Intern, where Serena crafted stewardship reports and automated sponsor recognition schedules. Subsequently, at Microsoft, Serena held roles as a Software Engineer and Software Engineer II, focusing on features for Bing and successfully mitigating financial losses from bot abuse in loyalty programs. Additionally, Serena served as a Research Assistant at Ursinus College, developing algorithms for cyberbullying detection and analyzing data trends across multiple languages. Serena earned a Bachelor of Science in Computer Science and Mathematics, with a minor in Creative Writing, from Ursinus College.
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