Sergio Hidalgo is currently the Azure Identity Support Engineer Manager at Microsoft, bringing over 20 years of experience in operations and personnel management. They have led large teams, both remote and local, and have a strong background in service delivery and customer engagement. Previously, Sergio held managerial positions at Procter & Gamble, Hewlett Packard Enterprise, and DXC Technology, overseeing service desks and managing teams across the Americas. Additionally, they served as Vice-President on the boards of employee associations for significant tech organizations, demonstrating a commitment to enhancing employee engagement. Sergio’s educational background includes a Bachelor in Business Administration and studies in Computer Science from prestigious institutions in Costa Rica.
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