Shane O'Farrell is currently a Senior Technical Account Manager at Microsoft, where they serve as a trusted technical consultant and advertising platform expert for key clients. Previously, Shane worked as a Support Engineer and Vendor Manager at Microsoft, managing vendor teams and enhancing processes for advertiser support. They also have experience as an Associate Technical Analyst at Colgate Palmolive, leading various global projects in the EMEA region. Shane earned a Master's degree in Management and a Graduate Certificate in Finance from Harvard University, along with a Bachelor of Science in Enterprise Computing from Dublin City University, where they also founded and chaired the Airsoft Society.
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