Shawn B. is a seasoned professional with a diverse background in sales operations and customer service. They served as an Assistant Manager at Planet Fitness from 2011 to 2023, where they excelled in staff management and general operations. Currently, Shawn is a Sales Ops Manager at Microsoft following a role as Senior Technical Consultant at Nuance Communications from 2021 to 2023. They hold a Bachelor's degree in Business Administration and Management from the University of Massachusetts Lowell, as well as an Associate's degree from Middlesex Community College.
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