Soumik M. is an accomplished Senior Program Manager at Microsoft with over 10 years of experience in program and product management, focusing on customer experience. Previously, Soumik held roles as a Senior Customer Success Manager at companies such as Ally.io, CleverTap, and Zendrive, where they successfully managed enterprise customer relationships and drove strategic initiatives to enhance satisfaction and retention. Soumik holds a Bachelor of Technology in Computer Science & Engineering from the National Institute of Technology Durgapur and is currently pursuing further education in Computer Science.
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