Steve Schiemann is a Senior Escalation Engineer at Microsoft, where they have worked since 1997, initially focusing on Exchange support and later transitioning to the Unified Communications team. Since becoming an Escalation Engineer in 2008, Steve has specialized in code analysis and debugging, currently supporting Skype for Business clients and servers. Steve also gained experience as a consultant at Sai Software and provided PC and network support at Technical Directions, Inc. They hold a Bachelor’s degree in Music Education from the University of Nebraska-Lincoln and a Master’s degree in Trumpet Performance from Arkansas State University.
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