Tiffany Kettle-Williams is an experienced international professional currently serving as the Director of Customer Experience Programs at Microsoft. Since 2020, they have led efforts to enhance customer and partner experiences globally, including the development of an Executive Listening Program that captured valuable customer feedback. Prior to this role, Tiffany held several positions at Microsoft from 2015 to 2018, where they managed teams focused on customer advocacy and global program management. Tiffany is a graduate of The College of William and Mary, earning a Bachelor of Business Administration in Marketing.
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