Tom Cheng is a Senior Tech Support Engineering Manager at Microsoft, bringing extensive experience in technical advisory and support roles within the company since 2022. Prior to this, Tom worked as a System Engineer at Symphox Information from 2012 to 2015 and served as a Ride Host at Cedar Point Amusement Park in 2008. Tom holds a Bachelor’s Degree from Chung Hua University and a certificate from the National University of Singapore.
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