Tom Gromski

Tom Gromski has extensive experience in service management, having held various key positions across multiple organizations. At Claranet, from November 2012 to February 2014, Tom served as a Senior Service Manager, contributing to the transition of unified Service Management services after the acquisition of Star Technology Services Ltd, where Tom was a Service Manager from December 2008 to November 2012, focusing on customer satisfaction and service delivery for major clients. Prior to this, Tom worked as a Senior Consultant at Morgan West from 2005 to 2008 and later at UCAS from February 2014 to May 2017 as a Technology Relationship Manager, ensuring the successful integration of products and services for the education sector. Most recently, Tom held leadership roles at Microsoft between November 2021 and September 2022, including Customer Success Leader for Manufacturing and Principal Customer Success Account Manager.