Tony McIntyre has extensive experience in technical support and engineering, primarily with Microsoft from March 2004 to February 2012, where roles included Principal Escalation Engineer and Director of SharePoint Supportability. Responsibilities encompassed solving complex technical challenges within the Office and SharePoint Support organizations, leading teams in analyzing customer support cases to enhance product support, and mentoring team members globally. Prior to Microsoft, Tony McIntyre worked at Computer Associates from 1988 to 2000 in support, development, and management positions.
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