Vijay Gopal

Vijay Gopal is the Director of Support Engineering at Microsoft, leveraging over 20 years of experience in IT, specializing in support engineering and service delivery. They have effectively managed global support organizations of over 300 engineers, achieving significant customer satisfaction and cost savings while pioneering innovative support strategies. Vijay's past roles include Service Delivery Manager and Support Engineering Manager, where they spearheaded large-scale projects in hybrid and cloud computing environments. They hold a Bachelor of Science in Electrical, Electronics, and Communications Engineering from Bharathidasan University and an MBA in Human Resources from City University of Seattle.