Will Norris is currently the Director of AI Business Solutions Architecture at Microsoft, where they also serve as the Director of Global Customer Success for Modern Work and Surface. They previously held various roles at Microsoft, including the US Surface Commercial Success and Surface Customer Success Lead. Will's earlier experience includes positions as a Business Strategy & Marketing Consultant at Indigo Slate and a Customer Success Manager for Microsoft Surface at Cadence 3. They earned a Bachelor's Degree in History from Davidson College and studied Business Ethics at Gordon Conwell Theological Seminary.
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