Yacin Chang is currently an Azure Success Manager at Microsoft, leveraging extensive experience in customer-facing roles within cloud services. With 7 years at AWS serving in various capacities, including Customer Solutions Manager and Customer Ops Lead, Yacin successfully supported Fortune 500 clients by driving issue resolution and enhancing cloud adoption. Prior to AWS, Yacin worked as a Senior IT Engineer at TSMC for 5.5 years, managing SAPBW and MES servers to improve operational efficiency. Yacin holds a Master's degree in Engineering/Industrial Management from National Central University.
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