Yongbin Zhou is currently a Customer Presales & Retention BI Lead at Microsoft, bringing over 15 years of experience in Business Intelligence (BI), Data Engineering, Analytics, and Program Management. Previously, Yongbin served as a Business Intelligence Team Lead and Business Analyst at Pactera US, where they delivered comprehensive BI solutions to enhance Microsoft Customer Service & Support. Yongbin has a Bachelor's degree in Foreign Languages and Literatures from Changzhou Institute of Technology. Their work emphasizes the intersection of BI and Go-To-Market strategies, driving data-informed decisions that influence customer support innovations.
Location
Kirkland, United States
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