YoungMin Han is an experienced Principal Program Manager at Microsoft, with a focus on Azure reliability and customer experience since October 2021. Previously, YoungMin served as a Principal Program Manager at Microsoft from September 2018 to September 2021, overseeing Azure customer support processes and improving support KPIs. Prior experience includes a role as Senior Director of Project Management at S&P Global Market Intelligence, managing the quarterly release of the S&P Capital IQ platform, and a Technical Program Manager position at Thomson Reuters, where portfolio management of news platform projects was key. YoungMin holds multiple degrees, including an M.Sc. in Computer Science and a Certificate in Project Management from New York University, a B.Sc. in Computer Science from Seoul National University, and an M.Sc. in Information Technology from The University of Glasgow.
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