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Founded by childhood friends Bill Gates and Paul Allen in Redmond Washington, Microsoft began its operations as a computer software company. They quickly became a household name within the computer operating system market when it was founded in 1975. With their successful IPO a few years later, they went on to acquire several large operations such as LinkedIn and Skype giving them total market dominance. With the shift to a devices and services strategy and under new leadership, Microsoft went on to become the most valuable publicly traded company in the world. In 2019, they made history as the third US public company to reach 1 trillion market cap, and most recently, they have been valued at over 2 trillion.

Today, Microsoft generates revenue by developing, licensing, and supporting a wide range of software products and services, by designing and selling hardware, and by delivering relevant online advertising to a global customer audience. In addition to selling individual products and services, they offer suites of products and services such as consulting to computer system integrators and developers. However, they are mostly known for Microsoft Windows Operating System, Microsoft Office suite, and the Internet Explorer web browser.

More specifically, their products include operating systems for personal computers, servers, phones, and other intelligent devices; server applications for distributed computing environments; productivity applications; business solution applications; desktop and server management tools; software development tools; video games; and online advertising. They also design and sell hardware including the Xbox 360 gaming and entertainment console, Kinect for Xbox 360, Xbox 360 accessories, and Microsoft PC hardware products.

Data

Enterprise Software

IT Management

Microsoft

Microsoft's headquarters in Redmond, WA, United States

The Mississauga office focuses on technology innovation, compliance, sales, and customer success in the cloud and software sectors.

Mississauga

The Issy-les-Moulineaux office focuses on cloud solutions, software engineering, and partner sales in the EMEA region.

Issy-les-Moulineaux

This department provides assistance and solutions to customers encountering technical issues with products or services.

Technical Support

This department focuses on the design, development, testing, and maintenance of software applications.

Software Development

The Software Engineering team at Microsoft is responsible for designing, developing, and maintaining innovative software solutions that power the company's diverse product offerings. This team collaborates on creating applications and tools that enhance user experience across platforms, ensuring robust performance, security, and scalability. With a focus on leveraging cutting-edge technology, team members work on everything from operating systems to productivity suites, driving the continual evolution of Microsoft’s software ecosystem.

Software Engineering

The Program Management and Technical Support team at Microsoft plays a crucial role in overseeing the development, implementation, and support of software and hardware solutions. They collaborate across departments to ensure successful product launches, manage project timelines, and enhance customer experience. This team is also responsible for providing technical advice and support, troubleshooting issues, and driving security initiatives, all while aligning with Microsoft's broader business goals in technology and cloud services.

Program Management and Technical Support

This department manages the daily operations, maintenance, and technical support of data center infrastructure to ensure optimal performance and reliability.

Data Center Operations

This department focuses on ensuring customer satisfaction, retention, and success by managing customer relationships and delivering tailored support.

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Other teams

Software Development

Software Engineering

Program Management and Technical Support

Data Center Operations

Customer Success Management