Chris Bateson is currently the VP of Player Success at Midnite, where they drive scalable customer experience strategies. Previously, they held multiple leadership roles at Sky Betting & Gaming, including Proactive & Customer Experience Manager, focusing on customer engagement and team development. Chris has a strong background in managing customer service operations, having worked in various capacities with Capita and StepChange Debt Charity, among others. Their expertise spans operational planning, performance management, and proactive customer support in the gambling and gaming sector. Chris's educational background includes attendance at Cardinal Heenan.
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