Fidaa Naffaa is a software developer currently employed at Midrag- Service Rating LTD since May 2023, focusing on writing backend functionality using the .NET Framework. Prior to this role, Fidaa worked as a customer service representative at The Hebrew University of Jerusalem from March 2022 to September 2022, and also served as a teaching assistant. Fidaa holds a Bachelor's degree in Computer Science from The Hebrew University of Jerusalem, completed in March 2023.