Alfred Ho is a seasoned customer service specialist with extensive experience in the hospitality and transportation sectors. Currently employed at Miele since October 2021, Alfred previously held similar roles at Premier Taxis from February 2019 to March 2023, where responsibilities included resolving complaints and managing lost-and-found items. Additionally, Alfred served as a customer service executive at Vacation Singapore DMC Pte Ltd, focusing on staff coaching and service improvement through client feedback analysis. Earlier roles as an operation executive at Uniglobal Holidays Pte Ltd and Star Holiday Pte Ltd involved providing tailored operational solutions and client liaison services. Alfred holds a degree in civil and environmental engineering from Ngee Ann Polytechnic.
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