Buse Koç

Buse Koç is a Senior Customer Relations Specialist at Miele since August 2020, responsible for managing order processing, returns, and customer complaints, as well as liaising with legal departments on consumer issues. Prior experience includes roles as a Complaint Management Specialist at Trendyol Group and a Digital Marketing Sales Specialist at Google, where Buse focused on B2B customer engagement and sales support. Previously held positions include Sales Support Specialist at CK Enerji Boğaziçi Elektrik and Customer Relations Specialist at Bisen Elektrik Satış A.Ş, highlighting a strong background in customer service and sales operations. Buse possesses a bachelor's degree in Public Relations and Promotion from Halic Universitesi, a bachelor's degree in Labor Economics and Industrial Relations from Anadolu University, and is pursuing a bachelor's degree in Human Resources Management and Services at Istanbul University.