Eric Kwan is an experienced retail management professional with a strong background in sales and operations. Currently serving as the Senior Direct Retail Sales Manager at Miele since July 2016, Eric previously held positions such as Retail Operations Manager at Pierre Hermé Paris and Boutique Manager at Nestlé Nespresso. Prior roles include General Manager at Pret A Manger and Business Development Manager at Hong Kong Ganpachi Ltd. Eric's academic credentials include a Bachelor of Business Administration with a focus on Human Resources and Logistics from Simon Fraser University, complemented by studies at Kwantlen Polytechnic University.
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