Robert Šimić is currently the Head of Service at Miele, where they lead the service team and network across Croatia and Bosnia & Herzegovina. With extensive experience in service management and consumer electronics, Robert previously held positions such as Head of Service and Reclamation Department at Informatika Vrbani d.o.o., and worked in technical support at Samsung Electronics. They have developed a strong expertise in aftersales strategy and customer satisfaction, contributing to various strategic projects in the consumer electronics sector. Earlier in their career, Robert worked as a service technician for AV products and monitors, enhancing their technical knowledge in the field.
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