Ross K. serves as the Lead Business System Analyst for MiTek in the EMEA region since December 2020, having previously held roles including Senior Global Business Analyst and CX Manager, where Ross led the implementation of a new CRM platform. Key achievements include the recognition of award-winning software and driving substantial growth in business product offerings. Ross's extensive experience also includes a tenure as CRM Technical Manager at Bentley Motors, where responsibilities encompassed data, analytics, and reporting for marketing. Additional roles at Bentley included IT Application Analyst and Higher Apprentice in IT, with early experience as a Sales Consultant at Next Group PLC. Ross holds a Bachelor of Science with Honours in Applied Computing from the University of Staffordshire and is currently engaged in continuous learning through Salesforce Trailhead.
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