John Brose has extensive experience in technical support and customer service, currently serving as a Solutions Engineer at Milestone Systems since December 2019, having previously held roles in support engineering and professional services. Prior experience includes positions as a Senior Support Specialist and Technical Support Specialist at Security Monster, as well as a Technical Support Analyst at Symantec. John began their career in information systems as an Information Systems Specialist at Ascension Software and has background in remote computer support, customer service in the automotive sector, and management at Hertz Rental Car. John holds a Bachelor of Science in Information Systems & Cybersecurity and an Associate of Applied Science in Computer Network Systems from ITT Technical Institute, along with an Associate of Arts in Automotive Technology from Cosumnes River College.
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