Jon Jackson is an accomplished Information Architect at Milestone Systems since August 2016, focusing on information architecture and the design and implementation of technical information platforms. Prior to this role, Jon served as a Senior Principal Technical Communicator and Principal Technical Communicator at Milestone Systems, overseeing backend and systems documentation as well as compliance with cybersecurity and data protection standards. In addition to this, Jon is the owner of Komensky Communications, a consultancy specializing in Technical Communication and Instructional Design. Previous experience includes roles at Schneider Electric, National University, SimCorp, Microsoft, Tellabs, IT Factory, and Nokia, with a strong emphasis on documentation, training, and curriculum development. Jon holds an MA in English from California Polytechnic State University and a BA in Literature and Writing from UC San Diego.
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