Amir Ahammed

Amir Ahammed is an experienced IT professional with a strong background in technical support and IT infrastructure management. Currently serving as a Service Desk L1 at Milestone Technologies, Inc. for Uber, Amir provides comprehensive Help Desk support, ensuring a high level of service for both onsite and remote employees. Previous roles include Information Technology Executive at BJIT Group and Universal Medical College & Hospital Ltd., where responsibilities encompassed server and network management, as well as first-line user support for both hardware and software issues. Amir's prior experience includes customer support at EMEM Systems Limited and IT support engineering at Shohoz, showcasing a consistent track record in diagnosing and resolving technical issues. Amir holds a Bachelor's degree in Computer Science and Engineering from Bangladesh University of Business & Technology and a diploma in Computer Technology from CCN Polytechnic Institute.